Privacy Notice

Terrapreta AS, trading as Vibe Premium Shuttle, Norway, is the data controller for the personal data described here. We decide why and how it is used.

What we collect and why

• Booking details — name, phone, email, pickup address, date, time, flight number, passengers, luggage and on-board preferences — to carry out your journey (contract).
• Messages and notes you send us — to answer you and provide the service (contract).
• Technical data — IP address, device and browser information, basic usage logs — to keep the website secure and working (legitimate interests).

We only use cookies and local storage that are essential for the website to work. We do not use advertising cookies.

Who we share it with

• Service providers that host and run our website and database;
• Stripe, our payment provider, for card payments, receipts and invoicing;
• Professional advisers such as accountants and lawyers;
• Authorities where the law requires it.

Some providers may process data outside the EEA. Where they do, we rely on adequacy decisions or the EU Standard Contractual Clauses.

How long we keep it

Booking data is kept as long as needed to provide the service and meet accounting obligations under Norwegian law (normally up to five years), then deleted or anonymised.

Your rights

Under the GDPR you may request access to, correction, erasure, restriction or portability of your data, object to processing, and withdraw consent at any time. Reply to your booking or receipt email to make a request — we answer within one month. You can also complain to Datatilsynet, the Norwegian Data Protection Authority.

Security

We use appropriate technical and organisational measures, including encrypted connections and restricted access to booking data.