Terms & Conditions

Vibe Premium Shuttle is a trading name of Terrapreta AS, a company registered in Norway ("we", "us"). When you book or use our service you are contracting with Terrapreta AS. By using this website or booking a journey, you agree to these terms.

The service

We provide pre-booked executive transport between Oslo and Oslo Airport Gardermoen, and other executive journeys on request, at a fixed price per journey. A booking is confirmed once payment is received. Champagne is served only to guests aged 20 or over, in line with Norwegian law.

Your responsibilities

You must be at least 18, or have authority to book on behalf of your organisation, and give accurate booking details. You must not misuse the service, including:

• using it for any unlawful purpose;
• fraud, false bookings or spam;
• infringing our or anyone else's intellectual property;
• interfering with the website's security, including malware, probing or scraping.

Intellectual property

We own the website, its content, the Vibe Premium Shuttle name, logo and branding. Nothing in these terms transfers those rights to you.

Service level

We do our best to arrive on time and keep the website available, but we cannot guarantee uninterrupted or error-free service. Traffic, weather and other events beyond our reasonable control may affect a journey. To the extent permitted by law, our liability is limited to the amount you paid for the journey concerned, and we are not liable for indirect losses such as missed flights or lost profits. Nothing limits liability for fraud, death or personal injury where the law does not allow it.

Payment, cancellation and refunds

Payment is taken by card when you book, processed securely by our payment provider Stripe. Prices are in Norwegian kroner and include VAT. Your receipt is sent to the email address you book with. Cancellation and refund terms are set out in our Refund Policy.

Suspension and termination

We may refuse, suspend or cancel a booking or access to the service in case of material breach of these terms, non-payment, security or fraud risk, or repeated or serious misuse.

Governing law

These terms are governed by Norwegian law, and disputes belong to the Norwegian courts, with Oslo District Court as the agreed venue.